Privacy policy
Last updated: April 27, 2025
At Signature Wick Co (“we,” “us,” or “our”), we care about your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
By using our website or services, you agree to this policy. If you don’t agree, please don’t use our site or services.
What Information We Collect
We collect different types of information depending on how you interact with us, including:
Information you give us: Your name, address, email, phone number, order details, account info, and any messages you send us.
Information about your use: We may automatically collect data like your IP address, browser type, and how you use our site through cookies and similar tools.
Information from others: We may get info from partners like Shopify or payment processors to help us provide our services.
How We Use Your Information
We use your information to:
Process orders and payments, ship products, and manage your account.
Communicate with you about your orders, returns, or account.
Improve our website and services.
Send you marketing messages if you’ve agreed to receive them.
Detect and prevent fraud or security issues.
Comply with legal obligations.
Cookies
We use cookies to make your experience better—like remembering your preferences and helping us understand how people use our site. You can manage cookies through your browser settings, but blocking them might affect how our site works.
Sharing Your Information
We may share your information with:
Service providers who help us run our business (like payment processors and shipping companies).
Marketing partners (in line with their own privacy policies).
Our affiliates and business partners.
Legal authorities if required by law.
We don’t sell or share sensitive personal info without your consent.
Your Rights
Depending on where you live, you may have rights such as:
Accessing your personal data.
Correcting or deleting your data.
Restricting or objecting to how we use your data.
Withdrawing consent for marketing.
Receiving your data or transferring it elsewhere.
To exercise your rights, please contact us. We may ask to verify your identity to protect your privacy.
Children’s Privacy
Our services are not for children, and we don’t knowingly collect information from anyone under 16. If you’re a parent and believe we have your child’s info, contact us to have it deleted.
Security & Data Retention
We protect your data using reasonable security measures, but no system is perfect. We keep your data only as long as necessary to provide our services or comply with laws.
International Users
Your information may be transferred and processed outside your country, including countries with different data protection laws. When this happens, we use legal safeguards to protect your data.
Questions or Concerns?
If you have questions about this policy or want to exercise your privacy rights, email us at hello@signaturewickco.com
